About the project
How Did Our Client Become The First 100% Cloud Working Travel Agency And Tour Operator?
- Tour information management system
- Information management system of travel agents
- Manage customer information for booking tours
- CMS management- Processing tour data sent to the accountant
- Data statistics of agents- Connect with social networking systems
Challenges
- The ecosystem has been being developed for 10 years by many developers.
- The business is complex with many rules which are not fully documented; therefore, it’s difficult for the development team to check the rules.
- Moreover, there are many working flows among teams and departments.
- The documents are not well noted and written in Italian.
Our Solutions
- Development team study carefully all the tasks related to business and technical issues.
- Define the person who is in charge of providing documents for the team
- After any tasks completed, team will note and write the full documents to support the other teams can check.
- Request the documents in the system to be well updated so team can get the latest documents
Results
- Build products and features to meet the needs of customers
- Products have high stability, easy to use, convenient